ELEVYNHow can we help?
Need help with your account, subscription, workouts, nutrition tools, or another part of Elevyn? Contact our support team and we’ll help you resolve it.
Contact support
Email us at info@elevynofficialapp.com.
Include the email connected to your Elevyn account and a short description of the issue. Do not include passwords or payment card information.
Subscriptions and billing
App Store and Google Play subscriptions are managed through your Apple or Google account. You can review, change, or cancel your subscription from your device’s subscription settings.
Account and data deletion
To request account or personal-data deletion, email us from the address associated with your Elevyn account and use the subject line “Account Deletion Request.”
Fitness and nutrition information
Elevyn provides fitness and nutrition tools for general informational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment.
Response time
We aim to respond to support requests as soon as reasonably possible. Complex account, billing, or deletion requests may require additional verification.